Nitritex
Financial Controller

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02/07/2009
Migration of Student Mailboxes - Start Now
Dear Members: We have thousands of mailboxes in our Import queue. Due to a limit on the rate we can import your folders we urge you to start your migration WELL in advance of your student email account termination date. We cannot guarantee that your mail will be imported unless you give the process plenty of time: at least one to two weeks.
26/06/2009
Phishing Email: CONTACT FEDEX COURIER FOR YOUR PARCEL
We've noted a large amount of scam emails reaching our members with the subject of 'CONTACT FEDEX COURIER FOR YOUR PARCEL' that then goes on to ask for your username and password.

As usual this is a fake email simply designed to trick you into handing over your login details. Never respond to ANY email asking for your account password, ignore and delete it instead. If you've mistakenly responded to the email, login to your account and change your password to something completely different immediately. You may also wish to inform support (help@aluminati.net) so that we can keep an eye on your account security.

10/06/2009
Website Outage Report - DB Lock Error
 17:20 - Website email access went offline due to the master database server incorrectly locking tables and refusing connections from the web servers. This was corrected at 17:45 and service should be back to normal. We are investigating whether this error can be automatically handled by our failover systems. 

 

01/06/2009
Web Server Issues
 Dear Members - we are having some general webserver problems as of about 4:20 today which started with a gradual slow down of responsivness. We are checking the machines to bring them back up to speed. 

Update: 17:40 - after some work servers seem much more stable although not as fast as usual. Continuing to investigate. 

27/05/2009
Hidden Webhosting Files
9:25am - If you use our personal webhosting service please be aware that your files are safe but currently will not show up in your FTP or Webspace. These are being restored this morning and we will update this post once completed. 

 

14:30pm - Files were never missing, we switched FTP servers overnight and the apparent lack of files were simply caused by ISP's not yet updating their DNS record to point to the new server so you were connecting to the old (and no longer used) server.

30/04/2009
Incoming Email Deferred [Resolved]
 17:28 - We have an issue routing to our mail spam filtering server that is delaying inbound mail. This is being resolved now and we expect to have everything back shortly. We are able to route around the spam server but this is a last resort as it will mean lots of spam will get through as well. Will keep you posted. 

17:33 - This has been resolved and all deferred mail should arrive within the next 10 minutes or so. 

16/04/2009
Temporary IMAP Problem [Resolved]
9:50pm We've become aware of an IMAP issue affecting a small number of accounts this evening. If you are getting "Authentication failed during communication with IMAP server. This is a temporary error." when logging into webmail we are aware of the issue and are investigating now.

 

10:09pm All back online, a database proxy server had failed leaving one of the mail servers unable to log you in.

Apologies for any inconvenience this has caused.

09/04/2009
Login offline
11:09am
Login is temporarily offline due to an as yet unknown issue. Mail servers are online but rejecting logins, database responding, web servers all OK. We'll keep you informed and don't expect this to last more than a few minutes.

11:11am
In the time it took me to write the news post the service is back up. All online.

02/04/2009
SpamHaus Blocks
2pm: We're currently investigating an over zealous spam filter which appears to be blocking large amounts of email. If you are receiving notifications that SpamHaus blocked your email, we are aware of the issue and are working on resolving it.

2:17pm: zen.spamhaus.org appears to be down causing the failure. Removed it as a spam filtering option, full inbound service restored. Sorry for the inconvenience.

04/03/2009
Database Blocked on one Webserver
Dear Members - at about 19:15 today one of our web servers (handling about 50% of webmail traffic) was blocked, preventing access to the database. This system is meant to stop overloading and we are checking to see why this happened and to stop it reoccurring. All is well again as of 19:50. Our apologies for the outage if it affected you.




Detailed Overview
Services > PidgeMeJobs
2,075 Registered Member Comments

Welcome to PidgeMe!

This service has been set up to provide University of Oxford graduates with an independent service that extends that of the OUCS. PidgeMe now also acts as an email hosting service for Oxford Society oxon.org forwarding-only addresses. All new applicants must first obtain one of these addresses from www.oxon.org.

We give a FULL email solution that is tailored towards ease of use and functionality and comes with top class, responsive technical support at a level you will never find with a standard public email service.

Service Summary
  • Highly Inexpensive (£4.99 / year) with an extended free trial
  • Very useful and low cost upgrades (eg Personal Web hosting, Extra Storage)
  • An easy way to keep in touch with College mates.
  • A FAST and EFFICIENT email service
  • An email address you can keep for life (rather than one tied to a job or ISP)
  • Full webmail account
  • IMAP/POP/SMTP access
  • Redirection services
  • An attractive and EXCLUSIVE Oxford email address for the rest of your life.
  • Complete Confidentiality and less junk mail!
  • NO advertising clutter
  • Access to unlimited highly competent and responsive technical support


From The Independent:
"A recent survey of HR managers by Yahoo! found that 51 per cent would be put off by a candidate who had a "wacky" e-mail address. Although a university e-mail account is perfectly acceptable, it may cause you problems on graduation, when the address expires."

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