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Service News

Updated 29 days ago

Server Maintenance - starting Fri June 19th 2020 at 18:00BST (17:00UTC)

13:51 on 04th Jun

Dear members,
We will be performing some server maintenance starting at 18:00BST (17:00UTC) on Friday 19th June and finishing no later than June 30th.
Services will remain available while the maintenance is carried out, but some minor disruption is to be expected.

SSL Certificate issues

09:36 on 09th Apr

We have had reports of users who are still using the older versions of our host address (, etc.) running into certificate issues.
If this is affecting you, please update this to our latest host address, 
You may also need to change your Sever Ports to one of the following:
  • Incoming server: 993
  • Outgoing server: 465 or 587
  • Incoming server: 995
  • Outgoing server: 465 or 587
If you are not sure how to do this, please email our helpdesk at with the name and version of the email client you are using (Outlook, Apple mail, mobile app etc.) and they will be happy to help you further.