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4Service Policies

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Service News

Updated 56 days ago

Update to servers planned for August

09:15 on 28th Jul

Originally announced in March but delayed due to COVID-19, we will be performing some updates on our servers In August which will include changes to SSL connections to our services. As a result of the changes, we will be dropping support for TLSv1.0 and TLSv1.1.
 
Browsers released in the last 5 years will not be affected by this update and will benefit from the higher security version.
 
Older browsers, however, may have difficulties connecting to our services.
 
In this regard, we recommend that our members use browsers and operating systems no older than the following:
  • Chrome 33+
  • Edge Firefox 34+
  • Opera 20+
  • IE 11+
  • Safari 8+
 
  • Windows 7+
  • MaxOS 10.10+

Server Maintenance - starting Fri June 19th 2020 at 18:00BST (17:00UTC)

13:51 on 04th Jun

Dear members,
 
We will be performing some server maintenance starting at 18:00BST (17:00UTC) on Friday 19th June and finishing no later than June 30th.
 
Services will remain available while the maintenance is carried out, but some minor disruption is to be expected.