How can we help you?
How do I close my account?
Whilst paid/trial accounts will simply be downgraded to the free webmail service if no form of renewal is made, you can request a full cancellation of the account with permanent deletion of all email data.
Such cancellations can be requested by contacting the helpdesk from your registered account or alternative email address.
Service NewsUpdated 23 days ago
Mail server down - Resolved
15:54 on 28th Nov
We currently have a mail server down. We are rebooting it now.
Sorry for any inconvenience caused.
Server Maintenance - Sunday 26th October [Completed]
18:35 on 25th Oct
We will be performing some maintenance on our load balancers tomorrow afternoon (Sun 26th) , starting at approximately 14:00GMT.
The service will remain available during maintenance, but there may be a few brief periods where connections to the servers fail. These should only last a few seconds whilst services are stopped on one server and started on another.