How can we help you?
How do I close my account?
Whilst paid/trial accounts will simply be downgraded to the free webmail service if no form of renewal is made, you can request a full cancellation of the account with permanent deletion of all email data.
Such cancellations can be requested by contacting the helpdesk from your registered account or alternative email address.
Service NewsUpdated 11 hours ago
[Resolved] Webmail access issues
15:24 on 28th Jul
We're currently experiencing an outage with one of our servers that may be affecting logins & access to email via webmail or mail client. We are currently investigating this issue further to identify the cause of the issue.
UPDATE 15:28: Issue appears to have been caused by networking problems, but is now resolved. Our team will monitor going forward to ensure stability.
Server Maintenance - 3 hours from Sunday 26th July 11:59pm BST
17:39 on 24th Jul
Dear members - we are performing some server upgrades and bringing online some brand new hardware. This will require us to perform work during a scheduled maintenance window that will begin just before midnight this Sunday 26th July UK time and last until 3am. During this time all services will be offline and we will be giving updates via twitter.