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How do I close my account?

Whilst paid/trial accounts will simply be downgraded to the free webmail service if no form of renewal is made, you can request a full cancellation of the account with permanent deletion of all email data.

Such cancellations can be requested by contacting the helpdesk from your registered account or alternative email address.

Service News

Updated 6 hours ago

Server Maintenance - Sunday 26th October

18:35 on 25th Oct

Dear members,

We will be performing some maintenance on our load balancers tomorrow afternoon (Sun 26th) , starting at approximately 14:00GMT.

The service will remain available during maintenance, but there may be a few brief periods where connections to the servers fail. These should only last a few seconds whilst services are stopped on one server and started on another.

Responding to the SSL 3.0 Security Alert

18:42 on 14th Oct

Dear Members - in response to an industry alert regarding a potential comprimise of SSL 3.0 we have taken steps to modify our servers to ensure we are not as risk. These modifications remove an old technology that should not affect your use of our service. If anything untoward happens with regards to establishing secure connections please contact our helpdesk (help@aluminati.net).