How can we help you?
How do I close my account?
Whilst paid/trial accounts will simply be downgraded to the free webmail service if no form of renewal is made, you can request a full cancellation of the account with permanent deletion of all email data.
Such cancellations can be requested by contacting the helpdesk from your registered account or alternative email address.
Service NewsUpdated 3 days ago
Mail Client Access
10:44 on 01st Dec
We're currently experiencing issues with one of our network switches which is causing intermittent access issues when connecting to the service via an email client. Webmail access is currently unaffected and will allow access to your email as normal whilst we resolve the issue.
We will update this post as we know more. You may also wish to follow our service status updates on Twitter.
The fault was traced, resolved and the system has been stable for an hour.
Server Maintenance - Saturday November 26th, 21:00 GMT
16:29 on 24th Nov
We will be performing some maintenance on the servers on Saturday November 26th starting at 21:00 GMT.
The maintenance will take several hours to complete.
The service will remain available during the maintanance window, but there may be a few brief outages whilst we failover services between servers. These outages should last no more than a couple of minutes each.