How can we help you?
How do I close my account?
Whilst paid/trial accounts will simply be downgraded to the free webmail service if no form of renewal is made, you can request a full cancellation of the account with permanent deletion of all email data.
Such cancellations can be requested by contacting the helpdesk from your registered account or alternative email address.
Service NewsUpdated 5 hours ago
Server Maintenance - 25-July 2014
16:47 on 25th Jul
We will be performing some maintenance on one of the servers tonight at 10pm BST.
There may be a short loss of connectivity to web services as the server is taken offline and the services switched onto another server in the cluster.
We do not expect the loss of service to last more than a few minutes.
We apologise for the inconvenience that this may cause.
Slow mail server
14:13 on 22nd Jul
One of our mail servers is currently experiencing a high level of queued emails which may be causing delays for some users.
We are currently working on clearing it now. Sorry for the inconvenience. 22.07.2014
We are still experiencing some delays. Please accept our apologies for the inconvenience. 23.07.2014