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How do I close my account?

Whilst paid/trial accounts will simply be downgraded to the free webmail service if no form of renewal is made, you can request a full cancellation of the account with permanent deletion of all email data.

Such cancellations can be requested by contacting the helpdesk from your registered account or alternative email address.

Service News

Updated 9 days ago

Responding to the SSL 3.0 Security Alert

18:42 on 14th Oct

Dear Members - in response to an industry alert regarding a potential comprimise of SSL 3.0 we have taken steps to modify our servers to ensure we are not as risk. These modifications remove an old technology that should not affect your use of our service. If anything untoward happens with regards to establishing secure connections please contact our helpdesk (help@aluminati.net). 

Server Maintenance - 6th October 2014 [Completed]

20:56 on 02nd Oct

Dear members,

We will be performing some server maintenance on Monday 6th October 2014.

Maintenance will begin at 23:30 and will take about 4 hours to complete.

During the maintenance window, email accounts will not be accessible

We apologise for the inconvenience that this may cause.

 

[ Update: 7th October - 04:25]

Maintenance has been completed and all services are back online.

Email that was queued during the maintenance window is now being delivered and it may take an hour or so for all queued email to be delivered.