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These contact details are for technical service issues only. The helpdesk team operate in English.

To help you solve common issues quickly we have a number of help guides available. Please click on the list below to select from our most frequently asked questions:

 

If you are still unable to resolve your issue or have any other questions please complete the Contact Us form below, describing your issue in detail and a member of our Helpdesk Team will get back in touch.

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Service News

Updated 212 days ago

Server configuration this week

15:21 on 12th Oct

Just a reminder that we will be changing our server configuration throughout this week.
 
There is a small risk of disruption as well as a possibility of brief loss of service.
 
We will keep you updated as changes are implemented, as well as if there are any known service losses.

Server updates

14:30 on 05th Oct

We will be changing our server configuration throughout next week, from the 12th to the 15th. There is a risk of some disruption as well as a possibility of brief loss of service. 
 
We will be keeping our users updated as changes are implemented, as well as any known service losses.