Contact Us

These contact details are for technical service issues only. The helpdesk team operate in English.

To help you solve common issues quickly we have a number of help guides available. Please click on the list below to select from our most frequently asked questions:

 

If you are still unable to resolve your issue or have any other questions please complete the Contact Us form below, describing your issue in detail and a member of our Helpdesk Team will get back in touch.

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Support / Queries

help@pidgeme.com

Service News

Updated 259 days ago

Server Maintenance 18th June 07:00 BST

12:11 on 12th Jun

We have been informed by our data centre that they will be preforming some power tests on the 18th June 07:00 BST for approximately four hours. During this time there is a risk of our service going down on all platforms. We are currently taking measures to for this scenario.

Server Maintenance - Wed March 13 to Fri March 22

10:25 on 12th Mar

Dear members,

We will be performing maintenance on the servers between Wednesday March 13th and Friday March 22.

Services should remain available during this time, however, there may be a few moments of disruption as servers are taken offline and services fail over.