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These contact details are for technical service issues only. The helpdesk team operate in English.

To help you solve common issues quickly we have a number of help guides available. Please click on the list below to select from our most frequently asked questions:

 

If you are still unable to resolve your issue or have any other questions please complete the Contact Us form below, describing your issue in detail and a member of our Helpdesk Team will get back in touch.

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Support / Queries

help@pidgeme.com

Service News

Updated 46 days ago

Changes to our Email for Life Spam Settings

13:39 on 19th Oct

From Monday 1st November, we will be making some changes to our spam settings within our Email for Life service. The default spam policies will be updated so that they no longer automatically discard certain messages that previously would have been. These messages will now appear in your Junk folder.
 
This change will affect all users using the light, normal, high or strict filtering policy. It will not apply if your webmail filtering policy is already set to custom.

Server Maintenance - June 4th-6th 2021

10:59 on 25th May

We will be performing some server maintenance between 23:00(BST) on Friday June 4th to 23:59(BST) on Sunday June 6th. 
We do not anticipate any outages, but some minor disruption is to be expected.