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SSL/TLS

When setting up your Account on an email program or app, you may be asked to set the SSL or TLS settings. These are detailed below. You can view what these settings need to be for your account in our client set up guides here.

SSL stands for Secure Sockets Layer.

SSL (Secure Sockets Layer) is a standard security technology for establishing an encrypted link between a web server and a browser.

This ensures that all data passed between the server and browser remains private. SSL is used by millions of websites to protect online transactions with their customers.

TLS stands for Transport Layer Security.

TLS is a successor to SSL, and is now being recommended for use instead of its predecessor. However, you can still use SSL if you wish.

 

If you have any questions about SSL/TLS, please contact our helpdesk at help@aluminati.net

Service News

Updated 5 hours ago

Issue with sending and forwarding to Yahoo email addresses

14:49 on 26th Jan

We are currently experiencing problems with our email services. Some emails sent to Yahoo servers are being deferred. This may include sent emails as well as forwarded emails. We are investigating this problem and working to resolve it as quickly as possible. We apologise for the inconvenience. We will provide an update once this problem is resolved.
 
We have received a response from Yahoo with confirmation that this problem has been resolved. The email queue is steadily reducing and our service should be back to normal soon.

Server Maintenance - Monday July 7th 2025

11:55 on 07th Jul

We will be performing some server maintenance starting today, planned for the next few days.
 
Services will remain available while the maintenance work is carried out, with a low risk of some minor disruption and performance degradation.