How can we help you?
Most Common Questions
- Phone Support
- Outlook Setup Guide
- Apple Mail Client Guide
- Apple Mail App Setup Guide
- How do I set up an Out of Office automated response?
- How do I Block or mark an email address as safe?
- How can I archive my emails for safekeeping or transfer?
- How do I set up/manage my aliases?
- I can't send/receive emails from my mail client/phone.
- What is the total maximum file size an email attachment can be?
- Aliases
Email Client Guides
Email Account How-Tos
- How do I change my email address or username?
- How do I automatically forward my emails to another account?
- How do I see how much of my email quota I am using, and where?
- How do I use multiple identities?
- How do I set up email filters?
- How do I upgrade my account?
- How do I renew my existing subscription?
- How do I renew a FREE subscription?
Troubleshooting
- I can't remember my password!
- I don't think I am receiving any emails.
- My email forwarding is not working.
- Why are some of my emails delayed?
- Emails people send to me are bouncing back to them!
About our accounts
Glossary
Tips and information
Email account user guides
Service News
Updated 7 days agoIssue with sending and forwarding to Yahoo email addresses
14:49 on 26th Jan
We are currently experiencing problems with our email services. Some emails sent to Yahoo servers are being deferred. This may include sent emails as well as forwarded emails. We are investigating this problem and working to resolve it as quickly as possible. We apologise for the inconvenience. We will provide an update once this problem is resolved.
Server Maintenance - Monday July 7th 2025
11:55 on 07th Jul
We will be performing some server maintenance starting today, planned for the next few days.
Services will remain available while the maintenance work is carried out, with a low risk of some minor disruption and performance degradation.