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Spam, Phishing and Spoofing

When applied to email, spam is defined as Unsolicited Bulk Email (UCE). This is email that has been sent in bulk to people who have not given permission for it to be sent to them. Spam is also commonly known as junk mail.

It is known as Spamming when someone floods the Internet with lots of copies of the same email to multiple addresses. Spam is almost always commercial or fraudulent in nature.

Phishing is when spammers pretend to be a company you trust (such as your email provider, bank, PayPal or Ebay) in order to obtain personal information. Some are obviously fake, but there are others that do look genuine, even to the most experienced user. They will be asking for sensitive details such as passwords, and/or linking to a fake website in order to extract this information.

Quite often, spammers will fake the return address of their emails, resulting in the ‘From’ address being different from the one it was actually sent from. This is known as Spoofing. Viewing the full message headers of an email will usually reveal where the message actually originates.

 

Best Practice Tips 

Be careful with your email address - though it is nearly impossible to avoid being spammed, being cautious with your address can help to limit the amount you get.  

Don't respond to spam email. If you are certain it is spam, never reply to one of these emails, even to give them fake account details. Doing so confirms that your email account is active and being read. This will result in more spam being sent to you.

Get a special 'spam address' - keep your pidgeme.com email just for friends, family, colleagues and professional use. You can create an alias specifically for website forms, forums or mailing lists, and delete it if it becomes overwhelmed. To read more about Aliases, you can view our help guide here.

 

Some Spam is Unavoidable 

Sadly, if you have an email address, nowadays it is inevitable that you will receive some spam emails. There are many ways that spammers are able to obtain or even guess your email address, and no spam filtering system can keep them all out without blocking legitimate emails.

However, implementing the best practice tips given above can massively reduce the amount of spam that you do get.

 

If you have any questions about Spam, Phishing or Spoofing, please contact our helpdesk at help@aluminati.net

Service News

Updated 159 days ago

Server Maintenance - Monday 13th November

13:22 on 13th Nov

We will be performing some server maintenance between 21:00 and 23:00(GMT) tonight. 
Services will remain available while the maintenance work is carried out, with a low risk of some minor disruption.

Old Webmail Removal

11:50 on 09th Nov

Dear Email User, 
 
You may be aware that your Email for Life service currently has two different webmail interfaces, simply known as 'old webmail' and 'new webmail'.
 
Introduced in 2018, the newer webmail platform features better support for mobile devices and modern browser features. We pledged at the time to run the two services alongside one another for as long as possible to give existing members plenty of time to make the transition.
 
Five years later and we are now ready to permanently close Old Webmail, planned for 5th February 2024.
 
This does not affect your email account itself, only the webmail interface you use to access your account within your browser. Your emails, folders and any filters you have set up remain exactly as they are. Similarly, if you use a POP or IMAP email client to access your email, there are also no changes required.
 
If you haven't already made the switch to new webmail platform, please log in to the service before 5th February 2024 and your address book will be migrated over automatically.
 
How to access New Webmail
1. Log into your account
 
2. Go to the My Account page
 
3. Within the Email Accounts tab, you will be options for Old Webmail (which is being removed) and Webmail. Click on the Webmail button 
 
4. Next time you login you will be directed to your New Webmail inbox
 
If you have any questions or need any assistance, please do not hesitate to contact us at help@aluminati.net