How can we help you?
How do I close my account?
If you wish to fully cancel your account, you can do so by contacting our helpdesk at help@aluminati.net
After the account has been cancelled, you will no longer be able to log in or use it. If you wish to access the service again, you will need to create a new account.
Service News
Updated 30 days agoIssue with sending and forwarding to Yahoo email addresses
14:49 on 26th Jan
We are currently experiencing problems with our email services. Some emails sent to Yahoo servers are being deferred. This may include sent emails as well as forwarded emails. We are investigating this problem and working to resolve it as quickly as possible. We apologise for the inconvenience. We will provide an update once this problem is resolved.
We have received a response from Yahoo with confirmation that this problem has been resolved. The email queue is steadily reducing and our service should be back to normal soon.
The email queue has cleared and our service is back to normal. We’ll continue monitoring in case Yahoo makes any further policy changes.
Server Maintenance - Monday July 7th 2025
11:55 on 07th Jul
We will be performing some server maintenance starting today, planned for the next few days.
Services will remain available while the maintenance work is carried out, with a low risk of some minor disruption and performance degradation.