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How do I set up email filters?


**Note: Email Filters are currently only available for New Webmail. If you wish to set up Email Filtering on your Account, please use the new version of Webmail!**

Email Filters allow you to set up automatic processes for managing your Email. This can be used for moving certain Emails to a particular folder, deleting the message, sending an automated response and a host of other options.

To set up an Email Filter, log in to your Webmail Inbox and go to Settings. You can find this in the top left of the screen.

You can then go to the Filters section:

To set up a new Filter, follow the steps below:

  • Click on the small plus sign (+) under the Filters heading. This will bring up all the options for setting a new Filter.

  • Add a Filter name and some rules to your Filter. Rules are added under the For incoming mail section, and contain a variety of different conditions you can set. Use the dropdown boxes to select the rule you wish to set up. You can add and delete rules using the +/- buttons on the right.
  • Add an action for the filter to perform if the rules are met. This is done under the execute the following actions section, and you can use the dropdown boxes to decide what actions are taken.
  • You can enable or disable the filter using the Filter disabled toggle at the bottom of the screen.
  • Once happy with your Filter, you can click Save.

After a filter is saved, it will appear in the list under the Filters column. To edit the Filter again, you can simply click on it in this list.


If you require any assistance setting up a Filter for your email account, please contact our support desk, who will be more than happy to help. You can contact them at

Service News

Updated 230 days ago

Server Maintenance 18th June 07:00 BST

12:11 on 12th Jun

We have been informed by our data centre that they will be preforming some power tests on the 18th June 07:00 BST for approximately four hours. During this time there is a risk of our service going down on all platforms. We are currently taking measures to for this scenario.

Server Maintenance - Wed March 13 to Fri March 22

10:25 on 12th Mar

Dear members,

We will be performing maintenance on the servers between Wednesday March 13th and Friday March 22.

Services should remain available during this time, however, there may be a few moments of disruption as servers are taken offline and services fail over.