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SMTP

SMTP is short for Simple Mail Transfer Protocol. This is the process most systems use of sending emails between servers.

SMTP access is provided by some of our paid Packages so that your email account can be set up on an email program or app (such as Outlook, Thunderbird or a mobile phone).

You can check to see if your account has access to SMTP by logging in to the My Account dashboard. If you click on Email Accounts on the left, you will see details of your email account and what Package it is currently using. It will also list if your account has access to IMAP/POP/SMTP.

You can find detailed guides for setting up your email account on an email program or app here.

 

If you have any questions about SMTP, please contact our helpdesk at help@aluminati.net

Service News

Updated 7 days ago

Issue with sending and forwarding to Yahoo email addresses

14:49 on 26th Jan

We are currently experiencing problems with our email services. Some emails sent to Yahoo servers are being deferred. This may include sent emails as well as forwarded emails. We are investigating this problem and working to resolve it as quickly as possible. We apologise for the inconvenience. We will provide an update once this problem is resolved.

Server Maintenance - Monday July 7th 2025

11:55 on 07th Jul

We will be performing some server maintenance starting today, planned for the next few days.
 
Services will remain available while the maintenance work is carried out, with a low risk of some minor disruption and performance degradation.