How can we help you?
How can I archive my emails for safekeeping or transfer?
If you want to archive less than 100 messages at a time (This option is only available for Old Webmail)
(This method is best for archiving fewer than 100 messages at a time.)
In Webmail, go to Options > Archive Settings. Under format emails as choose EML Messages, and save it.
Then, go to your inbox, or to the folder that contains the emails you want to archive. Select the emails you want to save, and click the drop down box on the right above the email list marked With selected… choose archive, and save wherever you want to on your computer.
If you want to archive more than 100 messages at a time (This option is only avaible for paid accounts)
(This method is best if you want to archive more than 100 messages at a time, and is generally recommend as a much more convenient way of downloading emails to your computer.)
Set up a mail client (such as Outlook, Thunderbird, or Mac Mail) to connect with your account via IMAP. If you are not sure how to do this, this article will help you.
Once you have your email account set up, just drag and drop the chosen messages to a local folders file on your computer. At this point you will want to make sure your computer is backed up, as those files will no longer be on our servers.
Service NewsUpdated 230 days ago
Server Maintenance 18th June 07:00 BST
12:11 on 12th Jun
We have been informed by our data centre that they will be preforming some power tests on the 18th June 07:00 BST for approximately four hours. During this time there is a risk of our service going down on all platforms. We are currently taking measures to for this scenario.
Server Maintenance - Wed March 13 to Fri March 22
10:25 on 12th Mar
We will be performing maintenance on the servers between Wednesday March 13th and Friday March 22.
Services should remain available during this time, however, there may be a few moments of disruption as servers are taken offline and services fail over.