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What is Greylisting?

Greylisting is a system used to reduce the amount of unwanted Spam emails that you may receive.

When an email is received to your inbox from an unknown contact, the email is rejected with a “try again later” message. If the email is a legitimate email, the sending server will then try again, and the email will then be accepted and delivered to your inbox.

If the email is spam, it typically will not be sent again as this will take up resources for the source of the spam.

There may be a short delay in receiving emails due to Greylisting. This delay is usually about 15 minutes, but can be longer depending on the sending server settings. However, this also means that any Spam that is sent again may have been picked up by anti-spam software and blacklists, so will no longer be accepted.

To ensure that emails that you want to receive are delivered to promptly to your Inbox, you can add all known and trusted email addresses and domains to your Whitelist. You can find a help guide for adding addresses to your Whitelist here.

 

If you have any questions about Greylisting, please contact our helpdesk at help@aluminati.net

Service News

Updated 137 days ago

Server Maintenance - Monday 13th November

13:22 on 13th Nov

We will be performing some server maintenance between 21:00 and 23:00(GMT) tonight. 
Services will remain available while the maintenance work is carried out, with a low risk of some minor disruption.

Old Webmail Removal

11:50 on 09th Nov

Dear Email User, 
 
You may be aware that your Email for Life service currently has two different webmail interfaces, simply known as 'old webmail' and 'new webmail'.
 
Introduced in 2018, the newer webmail platform features better support for mobile devices and modern browser features. We pledged at the time to run the two services alongside one another for as long as possible to give existing members plenty of time to make the transition.
 
Five years later and we are now ready to permanently close Old Webmail, planned for 5th February 2024.
 
This does not affect your email account itself, only the webmail interface you use to access your account within your browser. Your emails, folders and any filters you have set up remain exactly as they are. Similarly, if you use a POP or IMAP email client to access your email, there are also no changes required.
 
If you haven't already made the switch to new webmail platform, please log in to the service before 5th February 2024 and your address book will be migrated over automatically.
 
How to access New Webmail
1. Log into your account
 
2. Go to the My Account page
 
3. Within the Email Accounts tab, you will be options for Old Webmail (which is being removed) and Webmail. Click on the Webmail button 
 
4. Next time you login you will be directed to your New Webmail inbox
 
If you have any questions or need any assistance, please do not hesitate to contact us at help@aluminati.net