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How do I use message highlighting?


**Note: Message highlighting is not available in New Webmail, and the below help guide only applies to Old Webmail**


Message highlighting is a way of making certain emails, or emails from particular senders stand out more. It means that when you look at your inbox or folders, those emails will be highlighted in any colour you choose - making them more visible for you.

In Webmail, go to Options > Message Highlighting. Click on the little plus icon next to Add Rule.

Choose a name for your rule to describe it, such as: Emails from Work, Family, etc.

Now you just need to choose the conditions for your rule, selecting the field in which you wish to match again. For example, if you choose From, it will look for matches in the email address.

In the box labelled Matches, you can put in the whole subject or email address, or just part of it, such as the company name. (E.g., nhs,, etc.)

Now you can choose the colour you want the messages to be highlighted in, by typing it in the box, clicking on one of the colours shown, or selecting the one you want from the drop down box

In the box next to Colour, you need to write in a colour's hex code, rather than the name. If you don't know what hex code is, just ignore it and use the other options.

Once you are happy, just click Save Changes.

You can add more than one rule if you wish, and have emails from different people or companies in a different colour.

To delete a rule, under Message Highlighting where you can see a list of your rules, just click on the red cross next to the one you wish to delete.

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Updated 230 days ago

Server Maintenance 18th June 07:00 BST

12:11 on 12th Jun

We have been informed by our data centre that they will be preforming some power tests on the 18th June 07:00 BST for approximately four hours. During this time there is a risk of our service going down on all platforms. We are currently taking measures to for this scenario.

Server Maintenance - Wed March 13 to Fri March 22

10:25 on 12th Mar

Dear members,

We will be performing maintenance on the servers between Wednesday March 13th and Friday March 22.

Services should remain available during this time, however, there may be a few moments of disruption as servers are taken offline and services fail over.